Privacy Policy

PRIVACY POLICY OF TECNOLOGÍAS PLEXUS, S.L.

  • Titular: Tecnologías Plexus, S.L. (en adelante, “PLEXUS”)

  • NIF: B15726177

  • Domicilio social: José Villar Granjel 22-24. Polígono de Boisaca, Santiago de Compostela.

  • Email: rgpd@plexus.es

En cumplimiento con lo dispuesto en la Ley Orgánica 3/18, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, así como el Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo de 27 de abril de 2016, Tecnologías Plexus, S.L (en adelante, “PLEXUS”) responsable del sitio web https://www.plexus.es/ (en adelante, el sitio web), establece la siguiente Política de Privacidad, que seguirá en el tratamiento de datos de carácter personal. Dicha política se entiende, en todo caso, sin perjuicio de lo dispuesto en el correspondiente Aviso Legal.

Por el mero hecho de visitar el Sitio Web, PLEXUS no registra ningún dato de carácter personal en ninguna base de datos, sin embargo, existe determinada información de carácter no personal que se recoge en los servidores que prestan servicios de hosting al Responsable. Entre dichas informaciones, se recaban datos relativos a la dirección IP desde la que se accede al sitio web.

El usuario es responsable de facilitar correctamente todos sus datos. PLEXUS no se hace responsable de fallos en el servicio que sean consecuencia de datos incorrectos o falsos.

En algunos formularios de contacto es necesario facilitar los datos personales considerados como obligatorios, así como aceptar la correspondiente Política de Privacidad y el correspondiente Aviso Legal.

El usuario presta su consentimiento a la Política de Privacidad del portal de conformidad con las siguientes Condiciones:

Asimismo, te informamos de que contamos con un Delegado de Protección de Datos (DPD) que vela por el cumplimiento de la normativa de protección de datos en el Colegio. Los datos de contacto de nuestro DPO/DPD son:

PREVISIÓN SANITARIA, SERVICIOS Y CONSULTORÍA, S.L.U. CALLE GENOVA, 26

  • 28004 de MADRID

  • Teléfono: 914311244

  • Email: rgpd@plexus.es

DATA CONTROLLER

The information that may be requested from users of this Website through contact forms, data included in potential comments on corporate social media pages (whether linked or not but under the responsibility of PLEXUS), personal data entered by the user in the designated sections, or data provided through other available communication channels (such as email or private sections), falls under the responsibility of PLEXUS.

RECIPIENTS OF THE INFORMATION

The information will be processed by authorised personnel of PLEXUS.
Personal data collected through various contact forms or via email, postal mail, or telephone will not be transferred or disclosed to third parties, except where necessary for the development, control, and fulfilment of the stated purposes, as required by law, or in specific cases where the USER will be expressly informed.
For corporate profiles maintained by this entity on social media platforms linked from this Website, data may be processed under separate privacy policies (specifically, those of the respective social media platforms).
The official profiles on the social media platforms linked from this Website have been created to provide better insight into our activities and to establish an alternative communication channel with individuals interested in our organisation and the services we offer.

PURPOSE OF DATA COLLECTION

PLEXUS will use the data provided by the USER through query forms, email communication, or other available channels exclusively for the following purposes:

  • To complete user registration, enabling access to the products and services we offer.
  • To include CV-related data in the company’s database (“candidates”) for potential future selection processes related to job vacancies published via the company’s various channels.

The USER consents to the processing of their data for the stated purposes, without prejudice to their right to withdraw such consent at any time by sending an email to rgpd@plexus.es, identifying themselves as a USER of the WEBSITE and specifying their request, or by selecting the designated checkbox within the respective form.

LEGITIMACY OF PERSONAL DATA PROCESSING

The processing of your data is based on the following legal grounds that legitimise its use:

  • The explicit consent that is requested, which you accept and may revoke at any time.
  • The free, specific, informed, and unequivocal consent provided, as we make this privacy policy available to you, allowing you to accept it after reading it, either through a declaration or a clear affirmative action, such as ticking a designated checkbox.
  • Legitimate interest of the company, based on the applicable regulatory framework.

MANDATORY OR OPTIONAL NATURE OF REQUESTED INFORMATION

The required fields in each form will be identified accordingly.
Failure to provide this information will prevent the requested service from being fulfilled.

RETENTION PERIOD

The personal data provided will be kept for the time necessary to manage your query, suggestion, complaint, or claim, as well as for the provision of the requested service or the development of the contractual relationship established between you and PLEXUS.

Once this period has ended, the data will be retained for the corresponding period to comply with legal obligations or for the duration required by a judge or court.

In the case of subscriptions to electronic newsletters, the data will be processed as long as you do not revoke your consent or object to the processing.

Regarding the submission of CVs, the data will be processed for two years, unless you revoke your consent or object to the processing.

USER DATA THAT PLEXUS MAY PROCESS

PLEXUS will process the following categories of user data:

Data provided by the user

  • Identification data: Name, surname
  • Contact data: Email address
  • Data provided by third parties for the management of a curriculum

Data derived from the development of the relationship

  • Data provided indirectly by the client from the website navigation, access to the private area, or any other similar nature that allows its reception.

In cases where the user provides PLEXUS with third-party data, the user confirms that they have informed and obtained prior consent from the person whose personal data will be processed by PLEXUS. In the event that PLEXUS is fined for unauthorised processing, it reserves the right to pass such fines onto the user who provided the data without prior consent from the data subject.

Live Chat
Google Analytics
MailChimp
Currently, we collect the following data:

Chat form:

  • Name
  • Email
  • Phone number

Technical information:

  • IP address
  • Pages visited
  • Device type
  • Browser type
  • Screen resolution
  • Entry page

The visitor is free to send any other personal data they deem appropriate; this data will be stored in the conversation history.

https://www.smartsupp.com/es/help/privacidad/

RECIPIENTS

The data will not be communicated to any third party outside PLEXUS unless required by law.

PLEXUS may transfer the user’s personal data to companies within its corporate group. These companies are:

  • TECNOLOGIAS PLEXUS, S.L. B15726177
  • AGMINA MULTIMEDIA, S.L. B15793409
  • BRETEMA CONSULTING, S.L. B36458495
  • PLEXUS AMERICA, S.L. B70071154
  • PLEXUS SEGURIDAD, S.L. B70201330
  • PLEXUS SERVICIOS GENERALES, S.L. B70071162
  • PLEXUS TECNOLOGIAS DE LA INFORMACION Y LA B70244991
  • REGO TORRES, S.L. B15939051
  • INTRYO SERVICIOS DE SOFTWARE, S.L. B06611925
  • SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. A0723081
  • EVOLTIA, S.L. B83887182
  • HUMAN COMPUTER DEVELOPMENT, S.L. B83136200
  • BRUCKE ASESORES, S.L., B84276781
  • NOMASYSTEMS, S.L. B15955503
  • SOFT FOR YOU S.L, CIF B60179108
  • ITECHGRUP INNOVACIÓN EN TECNOLOGÍAS DE LA INFORMACIÓN SL. B64855893

Except for the above, PLEXUS will not transfer data unless there is a legal basis to justify it, or the transfer is legitimised by some other cause. Therefore, your data will only be processed by PLEXUS or its group companies within their own scope of activity and for the various platforms (digital and/or analogue) in which they operate.

Notwithstanding the above, PLEXUS may contract cloud storage services with entities whose servers are located outside the European Economic Area. However, PLEXUS will ensure that these providers guarantee adequate measures to provide an equivalent level of protection as required by data protection regulations.

The ChatBot service is provided by Smartsupp.com, s.r.o., Company reg. no.: 03668681, VAT ID: CZ03668681, Lidická 20, Brno, 602 00, Czech Republic. Further information about this service is available on their page https://www.smartsupp.com/es/help/privacidad/.

USER COMMITMENTS

The USER guarantees that they are over 14 years of age and that the information provided is accurate and truthful.

The USER agrees to inform PLEXUS of any changes to the information provided via email to the following address, identifying themselves as the USER of the WEBSITE and specifying which information needs to be modified.

In addition, the USER agrees to keep their passwords and identification codes confidential and to inform PLEXUS as soon as possible in the event of loss, theft, or unauthorised access.

Until such communication takes place, PLEXUS will be exempt from any responsibility arising from the misuse of these passwords and identification codes by unauthorised third parties.

THIRD-PARTY DATA PROVIDED BY THE USER

If the USER provides personal data of third parties for any purpose, they guarantee that they have previously informed the affected individuals and obtained their consent for the communication of their data to PLEXUS.

The USER guarantees that the affected individuals are over 14 years old and that the information provided is accurate and truthful.

PLEXUS will verify the consent of the affected individuals through an initial non-commercial email requesting confirmation of the consent granted on their behalf by the USER.

If any liability arises due to the USER’s failure to comply with these conditions, they shall be responsible for the consequences of such non-compliance.

USER RIGHTS

The data subject, in all cases, may exercise the rights granted under the GDPR (General Data Protection Regulation), which include:

  • The right to request access to personal data.
  • The right to request rectification or deletion.
  • The right to request restriction of processing.
  • The right to object to processing.
  • The right to data portability.

The USER must specify which of these rights they wish to exercise and must provide proof of identity. If acting through a legal or voluntary representative, the relevant document proving representation, along with the representative’s identification document, must also be provided.

The data subject may exercise these rights by submitting a request with proof of identity, specifying the right they wish to exercise, addressed to:

José Villar Granjel 22-24, Polígono de Boisaca, Santiago de Compostela, or via email at: rgpd@plexus.es

Additionally, if they believe their right to personal data protection has been violated, they may file a complaint with the Spanish Data Protection Agency (www.agpd.es).

SOCIAL MEDIA

PLEXUS maintains various pages and/or profiles on different social media platforms linked through this Website. PLEXUS is not responsible for content published by third parties on these social networks. The use and processing of data by third parties on these social networks are subject to general or specific conditions different from those stated here. Users are advised to read them carefully and be aware of them.

Regarding Facebook, when a user becomes a fan of our page by clicking the “Like” button, they authorise us to use their personal data solely through Facebook for the management of our fan page and for bidirectional communication with our followers via chat, messages, or other communication methods that Facebook currently allows or may allow in the future. However, such data processing is subject to Facebook’s privacy policies, which the USER can review at the following link: Facebook Privacy Policy.

Additionally, when a user becomes a fan, the news we post will also appear on their timeline, and if they comment on our page, their comment, profile name, and, if applicable, profile picture will be accessible to other fans.

In all cases, the user is responsible for their use of the social network.

We will not use users’ personal data for purposes other than those stated above, nor will we send them information outside the social network.

Regarding access, rectification, deletion, portability, and the right to be forgotten, as recognised by law, we can only act within the capabilities allowed by Facebook. Users who wish to exercise such rights must contact Facebook directly. However, users can unfollow our page at any time by clicking the “Unlike” button, which will prevent us from accessing their personal data. However, Facebook may retain comments made on our page.

Regarding X (formerly Twitter), when a USER follows us by clicking the “Follow” button, we gain access to the information of those who follow us, specifically their username, profile picture (if set), comments or “Tweets,” as well as the rest of the information they have published on their profile, such as the accounts they follow and their followers. However, we do not use this information.

Notably, the information a user provides in their “bio” may be accessible to us.

As with the previous platform, the user is responsible for their use of the social network. We use the data of users who follow us on X solely to manage and respond to “Tweets” or messages exchanged with them.

You can review X’s privacy policy at the following link: Twitter Privacy Policy.

Regarding Instagram, when a USER follows us by clicking the “Follow” button, we gain access to their username, profile picture (if set), biography, “Posts,” and other publicly shared information, such as the accounts they follow and their followers. However, we do not use this information.

In particular, information users provide in their “bio” and “posts” may be accessible to us.

As with the previous platforms, the user is responsible for their use of the social network. We use the data of users who follow us on Instagram solely to manage and respond to “posts” or private messages exchanged with them.

You can review Instagram’s privacy policy at the following link: Instagram Privacy Policy.

Regarding YouTube, when a USER subscribes to our channel by clicking the “Subscribe” button, we gain access to their username, profile picture (if set), channel, “videos” created, and other publicly available information such as the accounts they follow and their subscribers. However, we do not use this information.

In particular, the information a user provides on their “channel” and “published videos” may be accessible to us.

As with previous platforms, the user is responsible for their use of the social network. We use the data of users who subscribe to our YouTube channel solely to manage and respond to “comments” exchanged on videos.

You can review YouTube’s privacy policy at the following link: YouTube Privacy Policy.

Regarding LinkedIn, when a USER follows us by clicking the “Follow” button, we gain access to their username, profile picture (if set), biography, “Posts,” and other publicly shared information, such as the accounts they follow and their followers. However, we do not use this information.

In particular, the information a user provides in their “bio” and “posts” may be accessible to us.

As with previous platforms, the user is responsible for their use of the social network. We use the data of users who follow us on LinkedIn solely to manage and respond to “posts” or messages exchanged with them.

You can review LinkedIn’s privacy policy at the following link: LinkedIn Privacy Policy.

EMAILS SENT BY PLEXUS

If PLEXUS sends emails within the framework of the contractual relationship with the recipient, we inform you that the information included in such emails or attached files may be confidential. Accessing and/or disclosing the contents of an email is classified as an offence under Article 197 of the Spanish Penal Code.

If you are not the intended recipient, you are hereby informed that any use, distribution, disclosure, or reproduction of this information without the express permission of the legitimate recipient is prohibited under applicable law.

We kindly ask you to notify us immediately via the same channel or by phone and to delete the email.

Email communication does not guarantee the confidentiality, integrity, or correct reception of transmitted messages.

SECURITY MEASURES

PLEXUS has adopted the necessary technical and organisational measures to ensure the security of personal data and prevent its alteration, loss, processing, or unauthorised access, taking into account the state of the technology, the nature of the data stored, and the risks to which they are exposed, whether they come from human actions or the natural physical environment.

However, the USER must be aware that security measures on the Internet are not impregnable.

DATA RETENTION IN ACCORDANCE WITH THE LSSI

PLEXUS informs that, as a data hosting service provider and in accordance with the provisions of Law 34/2002 of 11 July on Services of the Information Society and Electronic Commerce (LSSI), it retains the minimum necessary information to identify the origin of hosted data and the moment when the service provision started, for a maximum period of 12 months. The retention of this data does not affect the confidentiality of communications and may only be used in the context of a criminal investigation or to safeguard public security, and will be made available to judges and/or courts or the relevant Ministry if required.

Data communication to the law enforcement authorities will be carried out in accordance with the applicable personal data protection regulations.

INTELLECTUAL PROPERTY RIGHTS

PLEXUS is responsible for all copyrights, intellectual property, industrial rights, “know-how,” and other rights related to the content of the website and the services offered on it, as well as the programmes necessary for its implementation and related information.

Reproduction, publication, and/or use of the total or partial content of the website https://www.plexus.es/ for anything other than strictly private purposes is not permitted without prior written consent.

INTELLECTUAL PROPERTY OF THE SOFTWARE

The user must respect third-party programmes made available by PLEXUS, even if they are free and/or publicly available.

PLEXUS holds the necessary exploitation and intellectual property rights of the software.

The user does not acquire any rights or licences with respect to the software required for the provision of the service, nor to the technical information for service monitoring, except for the necessary rights and licences to comply with the contracted services, and only for the duration of these services.

For any action exceeding the fulfilment of the contract, the user will need written authorisation from PLEXUS. It is prohibited for the user to access, modify, or view the configuration and structure of PLEXUS’s servers, assuming civil and criminal responsibility for any incidents that may occur in the servers and security systems as a result of negligent or malicious actions on their part.

INTELLECTUAL PROPERTY OF HOSTED CONTENT

The use of services provided by PLEXUS in a way that is contrary to intellectual property legislation is prohibited, and specifically:

  • The use that violates Spanish laws or infringes the rights of third parties.
  • The publication or transmission of any content that, in the opinion of PLEXUS, is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.
  • Cracks, serial numbers for programmes, or any other content that infringes third-party intellectual property rights.
  • The collection and/or use of personal data from other users without their express consent or in violation of Regulation (EU) 2016/679 of the European Parliament and Council, of 27 April 2016, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data.
  • The use of the domain’s mail server and email addresses to send unsolicited bulk mail.

The user is fully responsible for the content of their website, the information transmitted and stored, hypertext links, third-party claims, and legal actions related to intellectual property, third-party rights, and child protection.

The user is responsible for complying with the current laws and regulations regarding online services, e-commerce, copyright, the maintenance of public order, and universal internet usage principles.

The user shall indemnify PLEXUS for any costs that may arise from the attribution of Tecnologías Plexus, S.L. in any cause for which responsibility is attributable to the user, including legal defence fees and expenses, even in the event of a non-final court decision.

PROTECTION OF HOSTED INFORMATION

PLEXUS makes backup copies of the content hosted on its servers; however, it is not responsible for the accidental loss or deletion of data by users. Similarly, it does not guarantee the full restoration of data deleted by users, as such data may have been deleted or modified during the time elapsed since the last backup.

The services offered, except for specific backup services, do not include the restoration of content kept in backups made by PLEXUS if the loss is attributable to the user. In such cases, a fee will be determined based on the complexity and volume of the recovery, subject to the user’s prior acceptance.

Restoration of deleted data is only included in the service price when the loss of content is due to causes attributable to PLEXUS.

COMMERCIAL COMMUNICATIONS

In compliance with the LSSI, PLEXUS will not send unsolicited advertising or promotional communications via email or other electronic communication means unless they have been previously requested or expressly authorised by the recipients. In the case of users with whom there is a prior contractual relationship, PLEXUS is authorised to send commercial communications concerning products or services of Tecnologías Plexus, S.L. that are similar to those initially contracted with the client.

In any case, the user, after proving their identity, may request not to receive further commercial information through Customer Service channels.