Productos propios
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Conoce nuestros productos
Quenda, the leading multi-channel appointment and queuing management solution
25 de August, 2021Spain’s leader in appointment management Quenda is a solution for appointment and waiting time management for all sectors, such as healthcare, tourism, banking, retail, government services, etc. Quenda's modular system allows the platform to be customised for the needs of each client or organisation as it is a versatile, efficient and simple solution. Optimising resources Significantly reduces waiting times. Optimises the organisation's care resources. Improves the quality of user care. Improves the image of the organisation by being more efficient, modern and innovative. Livens up the user's waiting time with monitors in the waiting rooms. A multi-channel solution The multi-channel nature of the Quenda system simplifies the appointment request process for all the procedures that the user has to carry out. WEB APPOINTMENT The solution allows you to obtain an appointment autonomously through a website accessible to the user on all devices (PCs, tablets and mobile phones). MOBILE DEVICE Additionally, you can make your appointment and confirm it by phone, allowing you to wait in person to avoid crowds. IVR The solution allows you to request [...]
Anblick, multi-platform digital signage
26 de August, 2021Anblick, multi-platform digital signage ANBLICK is the Digital Signage system developed by Plexus Tech. It is an advanced multi-platform solution, which permits the management of any type of screen or display and the reproduction of multiple contents in an impressive, visual way. Digital signage systems can replace static posters and traditional signage systems, providing the possibility of combining marketing messages with other types of information: Shifts. Marketing messages. News. Security warnings. Corporate information. “At Plexus Tech we broadcast content on more than 10,000 screens through our Anblick digital signage system” Simple web interface User-friendly, easy-to-use solution. Easily customisable. Adaptable to the needs of any organisation. A scalable, customisable solution Anblick is a highly scalable solution optimised for use on large networks or over the internet with a large number of players. It allows multimedia content to be played in an impressive, visual way; in addition to the centralised management of accesses by and the energy consumption and network consumption of the screens. Easily customisable, it adapts to fit the needs of any organisation. And various types of screen [...]
TRAQUS, real-time location data analysis platform
27 de August, 2021TRAQUS is the key tool for getting to know your customers. TRAQUS is the location data analysis platform, from which a series of key indicators are obtained in real time to understand customers, improve their shopping experience and contribute to increased sales. TRAQUS allows you to compare performance across departments and identify in-store "hot spots" with greater customer insight and segmentation. Functionalities Traqus allows us to observe the behaviour of customers when they are at the physical point of sale (in the same way as it is analysed for online points of sale), contributes to increasing sales and to solving the problems of physical points of sale (PoS). It also helps us to find out the customer's profile and the use they make of the facilities and to base decision-making on objective data. It also allows us to optimise store layout and product distribution at points of sale, respond proactively to customer flow, analyse trends based on objective data and anticipate operational needs, compare performance across departments and identify in-store "hot spots" with greater customer insight and segmentation. TRAQUS is an effective means of monitoring, analysing and [...]
Consúltame®, the remote service using videoconferencing
28 de August, 2021The 21st century customer service model Consúltame® offers remote customer service and public information over videoconferencing. The situation caused by the pandemic was the key moment for adapting the service delivery model and giving the public a rapid, effective and forceful response to the new situation with total guarantees. A model that can be integrated with QUENDA, Spain’s leading appointment scheduling solution. For this reason, Plexus Tech has developed the Consúltame® video customer service product integrated with the Quenda® system for remote customer service, offering a multi-channel solution that meets the needs of every situation and every customer. Consúltame in the health sector Consúltame® also permits and facilitates communication between healthcare professionals and patients through video consultations integrated with the Quenda Medic® system and the Clinical Station, providing a unified environment for the professional for both face-to-face and remote healthcare. This method of care saves time and resources, as well as eliminating the geographical barriers to healthcare.
e-Valúa, customer satisfaction management platform
30 de August, 2021Knowing about the experience is essential for improving the quality of the services provided Satisfaction surveys are a basic tool in all quality processes and continuous improvement cycles because they allow us to find out people’s degree of satisfaction with our services or products. At Plexus Tech we have a survey module aimed at service users that can be used as a complement to the Quenda Cloud system dashboard to measure the quality of the service received and the degree of public satisfaction with the service. Simple, practical and systematic e-Valúa is an integrated platform for assessing customer satisfaction, for example: Quality of the facility Attention received Waiting times The efficiency of this module is due to the fact that it permits the gathering of information and assessments regarding the services in a simple, practical and systematic way, directly from the people involved in the customer care process. This facilitates the identification of points requiring improvement that can be implemented during the customer care process. It also provides an opportunity for learning about the strengths and weaknesses of the services and the customer care [...]
CINFO, informed consent management
25 de October, 2021Una solución completa con múltiples ventajas Currently, many hospitals, as they do not an informed consent management system, encounter various problems: locating the document, expiry of deadlines and validity periods, defects in the form, etc. CINFO aims to solve this problem by covering the entire informed consent life cycle: Generation, signature and acceptance or rejection of informed consents, retrieval and electronic storage. Receipt and archiving of documents in the system's own repository, in the patient's EHR or a corporate document management system. Integration with other systems for reporting the existence of the IC and its administrative status. Consentimiento informado Consentimiento informado es “la conformidad libre, voluntaria y consciente de un paciente, manifestada en pleno uso de sus facultades después de recibir la información adecuada, para que tenga lugar una actuación que afecta a su salud”. Así queda definido en el art. 3º de la Ley 41/2002 de 14 de noviembre, que regula la autonomía del paciente y los derechos y obligaciones en materia de información y documentación clínica. ASSENTIO... Gestiona los documentos durante todo el ciclo de vida de los mismos. Confección, [...]
NextBPM, a service for processing files in the cloud
03 de February, 2022NextBPM is an electronic process management platform. NextBPM provides solutions for the main needs of the services offered by organisations and institutions. We solve the following, in an flexible manner that fits each specific case: Attestations for administrative procedures. Evidence of the traceability of the procedure. Compliance with the requirements of TST 1818/2022. Compliance with Royal Decree Law 203/21 in a Quick and Easy Way Systems Adaptation. We tailor the solution ad-hoc for each university. We support the growth of our own systems. Community vision: We generate growth in the technology community. NextBMP Document Manager Integration using web services with the rest of the platform components and with other Agency or third-party applications. Definition of general metadata and by category. It implements security mechanisms that guarantee the confidentiality of the electronic documents stored, compliance with Organic Law 15/1999, of 13 December, on the Protection of Personal Data, and the authentication of users who perform document management. Storage and custody of the electronic evidence deemed necessary in each case. Main functionalities: Consultation of the files and actions for which the user has [...]
TAC-TIC Timer, the solution for the management and control of your staff’s timetables, signing in and out, and holidays.
03 de February, 2022TAC TIC TIMER makes it easier for organizations to manage the signing process and request vacations and absences It allows for quick and easy signing in and out, whether working on site, teleworking or in any other setting. It offers employees the possibility of entering and tracking their requests for leave and absences. It facilitates the management and monitoring of requests by both workers and managers, allowing them to view them and know their status at any time. An easily integrated and operational tool for companies and work environments It produces advanced reports generated occasionally or updated regularly, in the latter case automatically sending them to specific recipients. Automated, real-time calculations. Different validation and approval flows. It allows integration with external systems, mainly in the areas of HR and project management. Bulk data upload, import and export of files. TAC-TIC TIMER is a multi-platform that permits management from any device, There is an APP version, from which workers can sign in and out (permitting sign-in by geolocation), register incidents/absences and request holidays. Web version, on which, in addition to allowing [...]
Quenda Medic, the leading solution for patient routing and waiting time management in healthcare facilities
03 de February, 2022Patient management in hospitals nationally and internationally. A solution developed by Plexus Tech to optimise and improve healthcare services, reception and the circulation of patients in hospitals and healthcare facilities. The Quenda Medic solution integrates with the patient management and EHR platforms already on the market and provides tools for managing waiting room waiting times in all healthcare environments. It incorporates functionalities such as patient identification using cards, barcodes, ID cards, routing to waiting rooms, management of patient movement by doctors, obtaining proof of attendance and statistical exploitation of waiting information by medical services. References where Quenda Medic has been implemented The Plexus Tech solution has been implemented in hospitals in most of the Iberian Peninsula, in both public and private healthcare facilities. In addition to international systems, such as the British healthcare system (NHS). "With Quenda Medic we manage waiting and care in more than 150 hospitals"
PLEXOCAST, the customer’s content on their hotel room
03 de February, 2022Plexocast is the industry's leading device that plays the customer's multimedia content on their in-room screen Plexocast is a casting solution developed by Plexus Tech that enhances the customer's user experience in the hospitality sector by allowing the user to view their mobile device content directly on the screen of their room. This product is compatible with all video platforms such as Netflix, HBO, Movistar or Youtube. Ver Transcripción Lorem ipsum dolor sit amet, consectetur adipiscing elit. In ligula lacus, auctor ac justo ac, consectetur mollis eros. Curabitur sit amet feugiat libero, in volutpat nulla. Donec urna nunc, sollicitudin sed laoreet efficitur, sagittis quis odio. Maecenas fringilla neque ex, at accumsan arcu feugiat ut. Curabitur sit amet laoreet est. Nullam vulputate, erat eget aliquet posuere, mauris neque porttitor felis, at molestie quam orci volutpat justo. Quisque bibendum lorem nibh, sit amet molestie metus lobortis auctor. Integer auctor non orci nec mollis. Nulla sem dolor, elementum eget sollicitudin et, porttitor ut mauris. Nulla urna turpis, lobortis non tempor in, porttitor sit amet velit. Interdum et malesuada fames ac ante ipsum primis in faucibus. Mauris egestas auctor purus non sollicitudin. Pellentesque [...]
IPTV, transform your hotel or company TVs into interactive communication platforms
03 de February, 2022Unified TV-over-IP management service IPTV is a complete TV-over-IP management system, so that our customers can manage the channels and services from a central point, giving users a unified service in different locations using the same system and allowing them to personalise their experience. IPTV allows you to transform the televisions in your hotel or company into interactive platforms for communication, promotion, sales and entertainment.
HOPES better data, better health
09 de February, 2022Value-based healthcare system Hopes transforms data into value for the doctor, the patient and the healthcare system as a whole. This Plexus Tech solution for the healthcare sector definitely reflects our philosophy of putting technology at the service of people. Its innovative functionalities allow for information gathering, integration with EHRs and other healthcare systems, the implementation of PROs and PREMs, and benchmarking with other healthcare centres and systems. Services Helps make decisions based on objective parameters. Contribution of a holistic vision of the impact of the disease/treatment on the patient. Multidisciplinary approach with the participation of patients, doctors, nursing, hospital pharmacy and quality units. It allows variability to be measured and improvement actions to be implemented and offers support to value-based medicine.
DENNARIA, more than payment services
10 de March, 2023Dennaria, an innovative cryptocurrency payment services platform Dennaria is a payment platform that allows the user to make regular purchases with cryptocurrencies. Thanks to Blockchain technology and stablecoins, the consumer can choose his trusted cryptocurrency, and pay quickly and securely. This system is easy to integrate into any e-commerce or POS platform, and accessible to anyone accustomed to cryptocurrencies. Why Dennaria? Dennaria is the first product in this category that allows the entire payment lifecycle to be completed with the chosen cryptocurrency. Thanks to this, transactions are immediate, without the need to access other platforms. The customer pays with his currency, the seller receives that currency and, in case of return, it would also be in that currency. Easily integrated and customizable Dennaria's "Smart button" module allows you to accept cryptocurrency payments within your existing e-commerce system. The tool only works with stablecoins, which allows you to guarantee a permanent value of the currency, eliminating volatility. Payments and refunds are also made directly and instantly. The consumer, for his part, can choose the network with which to make the payment and the currency, [...]
TALAIA, project portfolio management
22 de September, 2023Talaia, holistic vision for Corporate Governance Aligns projects with company objectives Alinhe projetos com os objetivos da empresa The scenario simulator selects which projects to run based on the budget and their impact on the company's predefined objectives. In addition, you can plan the resources and workload that each department allocates to a given project. Plan visually and intuitively With Talaia, visualizing your projects is easier than ever. By means of a tree style diagram, each item can be broken down into work packages and tasks, getting to relate ideas with activities to be developed and the goals you want to achieve. Easily monitor the performance of each project Evaluate the performance of your projects with metrics that allow you to react in time to cost overruns, delays or deviations. In addition, you can monitor your team's delivery times and efforts with interactive diagrams.
MEET-TAP!®, manage your workspaces easier and faster
17 de October, 2023A proprietary application that facilitates workspace management MEET-TAP!® is a Plexus Tech self-developed product aimed at managing company workspaces. This application allows this task to be centralized and digitalized, saving time for users and making the reservation of rooms and positions easier and faster for the company's workers. This tool has already been successfully implemented in companies from different sectors, with different cases and needs, allowing companies to take control of the management of spaces. A complete solution with multiple advantages Simple and intuitive, both for administrators and users It is multichannel, easily integrated and adapted to any device Provides real-time information on space occupancy Allows you to view the company's spaces, also from touch screens in the office itself Facilitates instant booking of a free spot It has entry and exit registration for better monitoring Integrates with calendar Availability to invite attendees to a meeting or notify by email Simple and intuitive It allows you to define a multitude of configurations, differentiating between three user roles (administrator, person in charge of a space and normal user), with different permissions. [...]
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